Learn more about Alexandra’s fee’s & policies, and how you can have your sessions reimbursed/Covered


Fees

Fees are according to the fee schedule of the BC Association of Clinical Counsellors (BCACC), providing fair rates so counselling services can be accessible.

Individual session (60 mins) - $132 + GST

Couples session for pregnancy & fertility support (75 mins) - $165 + GST

Payment Options

Alexandra accepts exact cash payments, credit cards, e-transfers, and cheques made payable to Alexandra Stewart.

Cancellation Policy

Alexandra requires 48 hour notice for cancellations or rescheduling. Alexandra is committed to providing every client with exceptional care. When a client cancels without giving enough notice, it prevents another client from being seen. For this reason, the full fee of the session is charged for missed appointments or late cancellations.

If you are running late, please contact Alexandra. She will do her best to give you the full hour, however your session will be shortened if there are other clients after you.

Phone Sessions

There are particular circumstances where making it to an in-person session can be challenging (i.e. live rurally, can’t leave child at home, immobility, extreme anxiety, etc.). Connect with Alexandra to see if phone sessions would be a good fit for you.

Extended Healthcare Plans

Many extended health benefit plans (e.g. Blue Cross, Sunlife, ManuLife, Great West Life, etc.) will reimburse you for the services of a Registered Clinical Counsellor (RCC) or a Canadian Certified Counsellor (CCC). Alexandra is certified as both an RCC and CCC. Check your plan's details to see if you're covered by a registered or clinical counsellor.

If your plan covers you for counselling or psychotherapy services, you will pay Alexandra for the cost of the session in full, and then submit your receipt to your extended health care provider for reimbursement.


Government-Funded Counselling Services

Alexandra is an approved provider for the following programs. Read more to learn if you’re eligible.

Crime Victim Assistance Program (CVAP)

If you have been a victim or witness of a crime in BC, you may be eligible to receive counselling sessions at no cost to you. Alexandra is an approved provider of counselling services for the Crime Victim Assistance Program (CVAP).  An official claim number and a statement that indicates the number of approved sessions must be given to Alexandra prior to your first session.

ICBC

If you have a claim with ICBC, you may be eligible to receive counselling sessions. Alexandra is an approved provider of counselling services for ICBC.  An official claim number and a confirmation from your adjustor indicating the number of approved sessions must be given to Alexandra prior to your first session.